:root{--app-bg-layout: #f0f2f5;--app-bg-container: #ffffff;--app-color-primary: #1677ff;--app-color-border: #d9d9d9;--app-color-border-strong: rgba(0, 0, 0, .18);--app-color-divider: rgba(0, 0, 0, .12);--app-color-scrollbar: #bfbfbf;--app-color-scrollbar-hover: #999999;--app-color-muted-text: rgba(0, 0, 0, .65);--app-color-row-highlight-bg: rgba(22, 119, 255, .08);--app-color-row-highlight-border: rgba(22, 119, 255, .2);--app-color-primary-soft: rgba(22, 119, 255, .12)}body{margin:0;padding:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,Noto Sans,sans-serif,"Apple Color Emoji","Segoe UI Emoji",Segoe UI Symbol,"Noto Color Emoji";-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;transition:background-color .3s ease}.glass-panel,.ant-card,.ant-modal-content,.ant-drawer-content{backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px)}.tickets-table .ant-table-container{border:1.5px solid var(--app-color-border-strong)}.tickets-table .ant-table-container table{width:max-content;min-width:100%}.tickets-table .ant-table-container table>thead>tr>th,.tickets-table .ant-table-container table>tbody>tr>td{border-right:1.5px solid var(--app-color-border-strong);border-bottom:1.5px solid var(--app-color-border-strong)}.tickets-table .ant-table-tbody>tr>td{min-width:0;overflow:hidden}.tickets-table .ant-table-cell-ellipsis .ant-typography{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tickets-table-multiline-cell{display:-webkit-box;overflow:hidden;line-height:1.35;white-space:pre-line;word-break:break-word;-webkit-box-orient:vertical;-webkit-line-clamp:2}.tickets-table-multiline-cell-secondary{color:var(--app-color-muted-text)}.tickets-table .ant-table-container table>thead>tr>th:last-child,.tickets-table .ant-table-container table>tbody>tr>td:last-child{border-right:0}.tickets-table .ant-table-thead>tr>th{position:relative}.tickets-table .resize-handle{position:absolute;right:-6px;top:0;width:12px;height:100%;cursor:col-resize;z-index:2}.tickets-table .resize-handle:after{content:"";position:absolute;right:5px;top:25%;width:2px;height:50%;background:var(--app-color-divider)}.tickets-table-header{display:flex;align-items:center;justify-content:space-between;gap:8px}.tickets-table-header-title{flex:1;min-width:0}.tickets-table-drag-handle{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;color:var(--app-color-muted-text);cursor:grab;border-radius:4px}.tickets-table-drag-handle:hover{background:var(--app-color-primary-soft);color:var(--app-color-primary)}.tickets-table-drag-handle.is-disabled{cursor:default;opacity:.4;pointer-events:none}.ticket-list-item-wrap{display:flex;width:100%;justify-content:space-between;align-items:flex-start;gap:16px}.ticket-list-main{flex:1;min-width:0}.ticket-list-side{min-width:200px;margin-left:auto;align-items:flex-end;text-align:right;flex-shrink:0}.ticket-company-centered{width:100%;text-align:center}.ticket-card-b24-row{width:100%;display:flex;justify-content:flex-start}.ticket-card-top{width:100%;display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.ticket-card-left{width:100px;min-width:70px;display:flex;flex-direction:row;align-items:flex-start;gap:4px}.ticket-card-number{width:auto;min-width:0;display:inline-block}.ticket-company-top{flex:1;text-align:center;align-self:center}.ticket-card-right{min-width:120px;display:flex;flex-direction:column;align-items:flex-end;gap:4px}.ticket-card-status-wrap{justify-content:flex-end}.ticket-card-assignee-right{text-align:right}.ticket-company-mobile{display:none}.compact-descriptions.ant-descriptions-bordered .ant-descriptions-item-label,.compact-descriptions.ant-descriptions-bordered .ant-descriptions-item-content{padding:7px 10px}.compact-descriptions.ant-descriptions-bordered .ant-descriptions-item-label{width:clamp(170px,18vw,260px);min-width:max-content;white-space:nowrap}.compact-descriptions.ant-descriptions-middle .ant-descriptions-item-label,.compact-descriptions.ant-descriptions-middle .ant-descriptions-item-content{padding-top:6px;padding-bottom:6px}.company-summary-card{width:fit-content;max-width:50%;min-width:max-content}.company-summary-card .ant-card-body{padding-left:20px;padding-right:20px}.ws-row-new>td{background:var(--app-color-row-highlight-bg)!important;box-shadow:inset 0 0 0 1px var(--app-color-row-highlight-border)}.ticket-overview-layout{display:grid;width:100%;grid-template-columns:minmax(0,1.7fr) minmax(420px,1fr);grid-template-areas:"main side";gap:12px;align-items:start}.ticket-overview-layout>*{min-width:0}.ticket-overview-main{grid-area:main;display:grid;grid-template-columns:minmax(0,1fr);grid-template-rows:auto 1fr;gap:12px;min-height:calc(100vh - 220px);min-width:0}.ticket-overview-service-card,.ticket-overview-comments-card,.ticket-overview-side-card{height:100%}.profile-notification-advanced{max-height:0;overflow:hidden;opacity:0;transform:translateY(-8px);transform-origin:top;pointer-events:none;transition:max-height .28s ease,opacity .22s ease,transform .22s ease}.profile-notification-advanced.is-open{max-height:220px;opacity:1;transform:translateY(0);pointer-events:auto}#inline-message-host{position:absolute;left:224px;bottom:14px;width:min(420px,calc(100% - 48px));max-width:calc(100% - 48px);overflow:visible;z-index:30;pointer-events:none}#inline-message-host .ant-message{position:static;width:100%;max-width:100%;left:auto;top:auto;transform:none;margin:0;padding:0;text-align:left;pointer-events:none}#inline-message-host .ant-message-notice-wrapper{display:block;width:100%;max-width:100%;left:auto;right:auto;transform:none;margin-bottom:10px;margin-inline:0;pointer-events:auto}#inline-message-host .ant-message-notice-content{box-sizing:border-box;display:block;width:100%;border-radius:14px;padding:10px 14px;border:1px solid var(--app-color-border);box-shadow:0 10px 28px #00000029}.inline-notification-stack{position:absolute;left:24px;bottom:86px;width:min(420px,calc(100% - 48px));max-height:min(50vh,calc(100% - 48px));overflow-y:auto;display:grid;gap:10px;z-index:20}.inline-notification-card{display:grid;gap:8px;border-radius:14px;padding:10px 12px;border:1px solid var(--app-color-border);background:var(--app-bg-container);box-shadow:0 10px 24px #00000024;cursor:pointer}.inline-notification-card__head{display:flex;align-items:center;justify-content:space-between;gap:8px}.inline-notification-card__text{display:-webkit-box;overflow:hidden;-webkit-line-clamp:2;-webkit-box-orient:vertical}.ticket-overview-side-card{grid-area:side;min-width:0}.ticket-service-descriptions .ant-descriptions-item-content,.ticket-service-descriptions .ant-descriptions-item-label{min-width:0}.ticket-service-descriptions .ant-descriptions-item-content{overflow-wrap:anywhere;word-break:break-word}.ticket-service-descriptions .ant-space{max-width:100%}.ticket-service-descriptions .ant-space-item{min-width:0}.ticket-filter-popover-mobile-only{display:grid;gap:6px}.ticket-header-search-controls{max-width:100%}.app-header-user-text{white-space:nowrap}.ticket-overview-connection-grid,.ticket-overview-equipment-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}@media(max-width:992px){.compact-descriptions.ant-descriptions-bordered .ant-descriptions-item-label{width:auto;min-width:140px;white-space:normal}.company-summary-card{width:100%;max-width:100%;min-width:0}.ticket-list-item-wrap{flex-direction:column;gap:10px}.ticket-list-side{width:100%;min-width:0;align-items:flex-start;text-align:left}.ticket-card-top{flex-wrap:wrap}.ticket-card-left{width:56px;min-width:56px}.ticket-company-top{display:none}.ticket-company-mobile{display:block}.ticket-card-right{flex-basis:100%;align-items:flex-start}.ticket-card-status-wrap{justify-content:flex-start}.ticket-card-assignee-right{text-align:left}}@media(max-width:1760px){.ticket-overview-layout{grid-template-columns:minmax(0,1.35fr) minmax(360px,1fr)}}@media(max-width:1400px){.ticket-overview-connection-grid,.ticket-overview-equipment-grid{grid-template-columns:1fr}}@media(max-width:1460px){.ticket-header-inline-archive,.ticket-header-inline-preset,.app-header-user-text,.ticket-header-new-ticket-label{display:none!important}.ticket-header-new-ticket.ant-btn{width:40px;min-width:40px;padding-inline:0}}@media(max-width:1320px){.ticket-overview-layout{grid-template-columns:1fr;grid-template-areas:"main" "side"}.ticket-overview-service-card,.ticket-overview-comments-card,.ticket-overview-side-card{grid-column:1}}@media(max-width:992px){.app-main-header{padding-inline:12px!important}}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--app-color-scrollbar);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--app-color-scrollbar-hover)}.agent-observation-row-highlight>td{animation:agent-observation-highlight 2s ease}@keyframes agent-observation-highlight{0%{background-color:#faad1459}to{background-color:transparent}}